gateway unplugged and still plugged...

Added by namirtek34 26 days ago

Hi,

I've created two gateways successfully in the application "Bulk Gateway", but after some sms sending I've a message : "the name of my gateway" is unplugged
So, the problem is the sms sending work only with one modem, and the modem is still detected by the application...when I double-click on gateway icon (gateway details) I see all data of my gateway

Please help !

Thank you


Replies (2)

RE: gateway unplugged and still plugged... - Added by admin 26 days ago

Hi,

Can you attach the messagingtoolkit log file here, and also if you can capture the error screen shot please do post it here as well?

Thanks
Regards
admin

RE: gateway unplugged and still plugged... - Added by admin 26 days ago

Hi,

Under the Troubleshooting tab, after connecting to the gateways, set the log level to "Verbose".

thanks
Regards
admin

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