Sending message: Unsupported feature: SendSmsFeature: Send SMS (CMS ERROR: 500 Unknown error)
hello, we're having a problem that seems to occur randomly (but alot these days)
mainly we have an automated application that loads a list of messages and recipients once per day, then sends the messages using a Huawei USB Modem
i have a log file but i don't think it'd be appropriate to upload it to a public forum
one record
2014.01.08-11.19.15: CMS ERROR: 500 Unknown error 2014.01.08-11.19.15: Sending message: Unsupported feature: SendSmsFeature: Send SMS (CMS ERROR: 500 Unknown error) 2014.01.08-11.19.15: Sending: AT+CMGL=4 2014.01.08-11.19.15: Trace: at MessagingToolkit.Core.Mobile.BaseMobileGateway`1.SendMessage(Sms message) at MessagingToolkit.Core.Mobile.BaseMobileGateway`1.Send(IMessage message) 2014.01.08-11.19.16: Response: <cr><lf>+CMGL: 0,1,,47<cr><lf>0791198902024564040C91199903764110000031407160000522205436688E2EEBC36490181D4EABC36E900C346683DA65505D7E76B3F3<cr><lf>+CMGL: 1,1,,43<cr><lf>0791198902024564040C911999037641100000314071607395221BD4B43B0CA2B341627438AD0EBB41B2311BD42E83EAF2331D<cr><lf>+CMGL: 2,1,,130<cr><lf>0791190903500520040BD0C4E7F0D97C020000314071113032227EC87408947DD7E5A02054DA8ACD40E2349B0D7A9B41D239E8269B81CC6F390897BBD96032DA6C36FB81D0E139485C2EBB41E7B2BB2C0FD3CB6417081ACEB7CB6E3A283D0791EB65D0DB0D82D15ACD60B6159BB940C6B71C244EB3D92072991E4EB3E720723ACC06A962B9988A367201<cr><lf>+CMGL: 3,1,,141<cr><lf>07911909235205200410D0D4608BF81C3E9B4F00003140029032622289C87408947DD7E5A02054DA8ACD40E2349B0D7A9B41D2B9EB269BB9623490F92D07E172371B4C469BCD662074780E1297CB6ED0BCECA683E86F50FE5D7781B2EFBA1C34AECBE565371DF4AED3E7F4B09B9C769F416F33483A77DD6433507A0E22D7CBA0B71B04A3B560B5566C066A51C3F43088F81EBFDB6F<cr><lf>+CMGL: 4,1,,158<cr><lf>07911909235205200410D0D4608BF81C3E9B4F0000314012904232229CD9775D0E12A7D96CD0DB0C0A42A5ADD80C647ECB41D4303D0C0A8EC7EFBA9B0E72BF41B95BCE96C3C16A38103A3C0789CB6537889C9EC3C3F431BA4C7641D97350BBECA6A7DF6E903BDC2EB34070B41BE47EB340F2F2B89CB697C92072985E069940F2323B4C4FBFDDA0B71B047D1241F2F2B89C86D341F437685E96DBCBA0FCBB0E1297E9F4B2DC05<cr><lf>+CMGL: 5,1,,161<cr><lf>07911909235005300410D054628BF81EBFDB6F000011214211646522A04669B1084A528BCDA4B6480409934C26C8FC9683F2EFBA1C047DCFE9F0701EE4AEB7C565B94B5A3EA7E7F4B21C647ECB41456192C964CDE96F38081A8416A520719ACD0685DD6410BACC8683924E6232083ABF416779B9EC760DC36C3628268B81E86F72380FA2BF41F2F2393DA797E520F35B0EA2A3D37390515A2C829E466351EAA206A94110F1397C369F<cr><lf>+CMGL: 6,1,,160<cr><lf>07911929055205800410D05462CB76B3D562300000211050316103229ECCF01A3D07BDCD2078F90D679741617919340FDBD3EE33E8ED06D1D1E5B41CD47E8BD3EC32485E1EA3C3F273790E12E741F3B29B9C769F4155373BDD4ED3CB6490515A2C82A6CD29C82C7FB741F7FBDD65ACB3D94FF7B43D778DDF6D50D23DA787DD7410B9CC4EDBCBF23C0B5477B3D3ED34BD4C069DE5EF3A7C0E3281DA6F79D90552BED36E90FB7D0F01<cr><lf>+CMGL: 7,1,,22<cr><lf>0791198912000050040C9119891237941600002110509190732203BA1408<cr><lf>+CMGL: 8,1,,32<cr><lf>0791198944914814240C911989448145280000211080325305220EC47258EE0235D3EEF03DCC0E03<cr><lf>+CMGL: 9,1,,156<cr><lf>07911909925605902409D93599AC56030000314042705500229DC87408947DD741E8B0BD0C9A819AE9F9BC4C068DC36CF6DC457D83CE653A885CA687D3EC39E86D0699D3F2391D3403B5D3F379990C1A87D9EC396BDA9C828E452A88FE06D564B25A0D049096632EE35B0E0AB3D9A0667A3E2F9341E3309B0D2297E9E1347BCE9AB7E7A0293528A582E86F504D26A3D14026D0BC2E9E8FE56971190490CE63B557938E06<cr><lf>+CMGL: 10,1,,42<cr><lf>0791198901508192040C911989015017260000314052807061221A54747A0E4ACF41EE371D640FBBC9EEF01CE4AEB7C56539<cr><lf>+CMGL: 11,1,,159<cr><lf>0791198944914814400C91198944814528000021109000212022A005000316020188E5B0DC056AA6DDE17B981D768192A0701B54C6D3E5E576999D07CDDF72791E647ECB41EE371D242FC3D9F9B4FB0CA2BF41F9771D540ECBD9E9B21C149E83D2A07B780E7AD7E9A0B719947693D36150D84D06B1C3F4B21C642FCBF3A0797ABC0685D9EDF79C0E32BFE5A030A8FD76D3D12037081D669B41737A9ACD06A541E136C85E96E741<cr><lf>+CMGL: 12,1,,143<cr><lf>0791198944914814640C911989448145280000211090002140228D050003160202EEE5F01AC44A83EE69361B34AFCBCBEC3C68FC6E9741F437A82E07CDD16F38E88E2EBB4169D0F8DD2E83E86F50BBDE1687D3203A3AEC5ECF416FF7B80C0A9FC369370814769341F4F0BA0C1A87E56517E89A9EA341755098CD06D1C56590B83CA7BB5C4DF91C7444BFEBF37418040DD3D161B7CBE502<cr><lf>+CMGL: 13,1,,26<cr><lf>0791198901508192040C91198901319727000021101101048522085474D8BDCEBFEB<cr><lf>+CMGL: 14,1,,28<cr><lf>0791198912000050040C911989129756340000211021711335220A5474D8BD06E5DF7517<cr><lf>+CMGL: 15,1,,159<cr><lf>0791197920005055440C91195949898795000021104190929422A0050003030201402057ABC50A894422914824128944A29002F46AFD42201035C96C1DAB4C1008145280442D40EB2412894E2211E004102914D434FB5C6783D66190B9CE6683A8F2FA780D12A3CBEA30081D4EB314311A881E96A7D7207A700D0A8741EA70BE7C0E8714EA343DEC0E83C6E830BA0C629741ECB23B0C7ACB41D3B078FD0619DFF2FB9B0C5A87E5<cr><lf>+CMGL: 16,1,,41<cr><lf>0791197920005055440C9119594989879500002110419092152219050003030202DC6110090000B05C1B543BEC7EAB3729<cr><lf>+CMGL: 17,1,,98<cr><lf>07911909235205200410D0D4608BF81C3E9B4F00003140728093552258C87408947DD7E5A02054DA8ACD40E2349B0D32BFE5205CEE6683C968B3D90C840ECF41E272D90D2297D9697B595E2683E86F50FE5D07BDDD20D9AC15844A5BB119A8450DD3C320E27BFC6EBF5D<cr><lf>+CMGL: 18,1,,159<cr><lf>07911909235205200410D05462CB1683C168390000315010814120229D5774D90DAA83E66938284D6781E8E8B47B0D7A9B41F5B90B24ACE74161D0F86D3697CBA0B09B0C3A97E9A0B7BB0C32CBCBE51028E82683EEE83CC8FDA6B340EC72989C769F41E3B7D95C2E83C6E870DA3D07D5E76510354C0F8388CFE1B3F904B9CBF4FB5BBE7681A6CD29E8046556A72710FD0DAAD96C36180C0632BFE520B3BC5C06BDCDE6B27CEE02<cr><lf>+CMGL: 19,1,,41<cr><lf>0791198902004544040C91198902041920000031501091718322195474D8BD9E83CC6F3928FFAECB41EDF27C1E3E974121<cr><lf>+CMGL: 20,1,,159<cr><lf>07911909235205200410D0D460CB1683C168390000315060219444229D5774D90DAA83E66938284D6781E8E8B47B0D7A9B41F5B90B24ACE74161D0F86D3697CBA0B09B0C3A97E9A0B7BB0C32CBCBE51028E82683EEE83CC8FDA6B340EC72989C769F41E3B7D95C2E83C6E870DA3D07D5E76510354C0F8388CFE1B3F904B9CBF4FB5BBE7681A6CD29E8046556A72710FD0DAAD96C36180C0632BFE520B3BC5C06BDCDE6B27CEE02<cr><lf>+CMGL: 21,1,,136<cr><lf>07911929645205900410D0D4608BF81C3E9B4F0000217060112383228354747A0E4ACF4161103C9C6F97DD7490BCDC4EBBC96539C8FC9683F2EFBA1CF4B697E5E47A19244EB3D92072985E26839455672B2603BDCD20E9DC25A3D5402E10945D0ECFCB2078380F4AB7DB65723A4C2FB3F320FA1B347EBBE96977BD0C2ABBD5EF7CDA7D06BDEB72D0BC2CB7A7C7E5B90B<cr><lf>+CMGL: 22,1,,156<cr><lf>07911929055305800410D05462CB2683C96C350000217060511332229A41B73ACC4E839AF535BA2C5797CB206439CCA6A341D4373DCCD635DFEEF9FBED0635C3737A1AF4369BCBF21088F99E9741D772FA8CA683A8E8F41CD47CBBE7EFB7DB752CD341E4F47CFCAEBBE9A072BC1E6683E86F50FE5D9783EEE1F49C0E9AA7F5659735CC4E9341F4349B0DC2819475769E356FCF415366B209A2BF4139990C06CBC9643018<cr><lf>+CMGL: 23,1,,150<cr><lf>0791194943909979040C9119491364685100002170705181402295D967550A3A4E9B20E713840C4E41D7A7131490D5602C180C064A3A41546411347C0E83A0E1931904319F4EE2D3097A32B34D6872380541A5CFE6D305323EA5A02133986C4E41D3A2930872069B4516A8F91426994590F3C90A1289D2E274CA2A36834926284904519FA0F17B1C1EBFD9E1FA5A068BC9E0F237809DB6975DE3B7ABBE06<cr><lf>+CMGL: 24,1,,150<cr><lf>07911909235305200410D05462AB96A3D972390000217080210473229331DB51089A42B320649A4C2EBB41C370BB2C0F83D26E10B4E804C96439D8AB059A42B320649A4C2EBB41C370BB2C0F83D26ED0B298050D91C1A41314CBE572AF16680ACD829A6F719A5D06C972B9DCAB059A42B32061F50892E572B9570B647CCB4161771E34856641C4B23D3D2ECF5DA0797B0E0A3A834E2288FE06D56CB01B0C<cr><lf><cr><lf>OK<cr><lf> 2014.01.08-11.19.16: Sending message to +91XXXXXXXXXX 2014.01.08-11.19.16: Content: REMOVED FOR PRIVACY 2014.01.08-11.19.16: Sending: AT+CMGS=147 2014.01.08-11.19.17: Response: <cr><lf>> 2014.01.08-11.19.17: Sending: REMOVED FOR PRIVACY
thanks
Replies (1)
RE: Sending message: Unsupported feature: SendSmsFeature: Send SMS (CMS ERROR: 500 Unknown error) - Added by admin 6 months ago
Hi,
CMS Error 500 is returned from the equipment or network. Can you check if you have sufficient credit and the SIM card is still valid?
Thanks
Regards
admin
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